Privacy Policy

1. Introduction

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Site") or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on the Site
• Place an order
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Steam profile information

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time and date of your visit
• Time spent on those pages
• Other statistics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about our cookie usage, please see our Cookie Policy section below.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide you with customer support
• Send you transaction confirmations and updates
• Send you marketing communications (if you have opted in)
• Respond to your inquiries and requests
• Improve our website, products, and services
• Personalize your experience on our Site
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues or fraudulent activities
• Comply with legal obligations

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information where we believe disclosure is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

4.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Object: You have the right to object to our processing of your personal information under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

10. Cookie Policy

Our Site uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

10.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

10.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access.
• Preference Cookies: These cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

10.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser. However, if you disable certain cookies, you may find that some features of our Site do not work properly.

10.4 Third-Party Cookies

We may also use third-party cookies, such as Google Analytics, Facebook Pixel, and others to help us analyze how users use the Site and to provide marketing services. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@csgaminghub.com
• By phone: +449006072808
• By mail: CS Gaming Hub, 983 Owen Motorway, Holmesborough BT15 3FB, United Kingdom