Get in Touch

Have questions about our products, orders, or anything else? Our team is ready to assist you. Reach out to us through any of the following channels or use the contact form.

Our Address

983 Owen Motorway
Holmesborough BT15 3FB
United Kingdom

Phone Number

+44 900 607 2808

Available 24/7 for customer support

Email Us

General Inquiries: info@csgaminghub.com

Customer Support: support@csgaminghub.com

Send Us a Message

Frequently Asked Questions

How do you ensure the authenticity of CS2 skins?

All skins in our inventory undergo a rigorous authentication process. Our experts verify each item's condition, float value, pattern, and provenance to ensure you receive exactly what you pay for. We maintain a perfect track record of authenticity and stand behind every product we sell.

What is your delivery timeframe?

We process most orders within 24 hours. The actual transfer of skins typically takes place within 24-48 hours after payment confirmation. For high-value items, additional verification may be required, which could extend this timeframe slightly. You'll receive email updates throughout the process.

Do you offer refunds?

Due to the digital nature of our products, all sales are generally final. However, if there's an issue with your purchase or it doesn't match the described condition, please contact our support team immediately. We handle each case individually and always aim to ensure customer satisfaction.

Can I request a specific pattern or float value?

Yes! If you're looking for a specific pattern, float value, or any other special characteristic, please contact us. We have access to an extensive network of collectors and can often source specific items upon request. For custom requests, we may require a deposit and additional time for sourcing.

Business Hours

Customer Support

Our customer support team is available 24/7 to assist you with any questions or concerns.

  • Monday - Friday: 24 Hours
  • Saturday - Sunday: 24 Hours
  • Holidays: 24 Hours

Order Processing

Orders are processed during the following hours:

  • Monday - Friday: 9:00 AM - 9:00 PM (EST)
  • Saturday: 10:00 AM - 6:00 PM (EST)
  • Sunday: 12:00 PM - 6:00 PM (EST)